Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
“I have really bad anxiety about visiting dentists after a bad experience, but here I'm…”
“1st visit as a new patient and highly recommend friendly and very informative.”
“Really friendly staff team, on Reception and all the practitioners. Make you feel at ease.…”
“I would like to thank Dr Usman Akbar & Dr Catarina Ferreira and their assistants…”
“Very impressed with my treatment today, and pleased I have remained at this surgery once…”
“Can't thank everyone from the receptionist who was so lovely and very helpful, to the…”

